Make AI Useful with Knowledge Graphs

Many organizations have invested in AI—but still struggle to see real business impact because AI lacks the context of how work actually gets done. In this live Forrester + Atlassian webinar, learn how knowledge graphs, like Atlassian’s Teamwork Graph, can make AI truly useful at work.

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  • Many organizations have poured time and budget into AI and AI agents, yet still don’t see the returns they expected. Building on a new Forrester Consulting Thought Leadership Paper, commissioned by Atlassian and based on a survey of 275 AI decision-makers, this webinar explores why AI initiatives stall—and how knowledge graphs, like Atlassian’s Teamwork Graph, can transform AI’s usefulness by connecting it to unified, AI‑ready organizational knowledge.
  • Join Forrester Senior Analyst Will White and Atlassian Senior Principal PM Hersh Iyer as they share key findings from Forrester’s research on enterprise AI performance; explain what knowledge graphs are and why they’re critical for trustworthy, high‑impact AI; show how connecting AI to the right knowledge improves relevance, adoption, and ROI; and discuss the modern data platform foundations needed to scale AI across your organization.

Sprekers

Will White

Senior Analyst at Forrester

Will works as a senior analyst on Forrester’s technology architecture and delivery (TAD) team, focusing on modern service delivery. His research helps enterprises understand and capitalize on advancements in processes and technologies, including unified communications as a service (UCaaS), the proactive help desk, chatbots for employee support, enterprise service management (ESM), virtual desktop infrastructure (VDI), and more.

Hersh Iyer

Senior Principal Product Manager at Atlassian

Hersh Iyer is Senior Principal Product Manager bij Atlassian, waar hij de platform- en gegevensstrategie leidt. Zijn huidige focus ligt op het definiëren van wanneer een gegevensplatform AI-klaar is en het vertalen van die strategie naar fundamentele capaciteiten die AI-ervaringen mogelijk maken. Hij heeft geholpen bij het vormgeven en lanceren van belangrijke initiatieven, waaronder Teamwork Graph van Atlassian, die de basis vormt voor producten zoals Rovo.

Voordat hij bij Atlassian kwam, bekleedde Hersh productleiderschapsfuncties bij Amazon, waar hij aan Alexa werkte, op het gebied van machine learning, automatisering en multimodale gebruikersinterface. Hersh heeft een MBA van NYU Stern en een MS in Computer Science van Georgia Tech.